Ensuring business continuity and disaster recover

In the event of power cuts and inclement weather in either the UK or India, QXAS has the technical ability to switch processing to its designated site in the UK or to our six delivery centers spread across Mumbai, Gurugram and Baroda, India.

All sites contain telecommunications equipment, secure computer installations, necessary office equipment and to ensure that the designated sites are fully functional, we hold regular drills which include moving processing work from office to office. In the case of a disaster affecting the main business premises, we have the capacity to transfer processing within 4 hours.

Staff absence
Our policies also cover areas of consideration such as the absence of any key personnel. It is a company requirement for there to always be someone within the management structure to cover absences at a senior and managerial level. When covering long-term planned absence, staff is recruited externally to cover the accounting personnel. Where there is necessity to cover short-term absence, we have the ability to transfer fully-trained staff from other accounting projects.

Contingency plan
For operational continuity, a full-time recruitment team is dedicated to search for skilled and experienced personnel. There are approximately 40,000+ individuals graduating every year in Ahmedabad where our operations centres are located. Tie-ups with recruitment consultants across the country including metropolitan cities like Mumbai, Bangalore and Chennai to ensure availability of a wide pool of candidates.

What our clients say

“They are a great team. We have put in lots of time and effort in training and communicating, and I thought that the team just goes from strength to strength. They are very good at working with us, understanding our process, and it just works really well for us.”
Michelle Reilly, CEO of 6CATS
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